Have been using them at home for a couple of years and can not fault them. They provide a fixed IP address that means it's much easier to log i...
Read Full StoryPosted by John Mitchell, 11th December 2007Recently asked AOL for a mac code. They told me they would send it to my email address within 2 days. 9 days later I get in touch with them online ...
Read Full StoryPosted by Andrew Haworth, 30th October 2007I recently signed up with Be and politely pointed out that I was only getting 4MB download speed. I asked them if they could fix it or reduce the p...
Read Full StoryPosted by Thomas Fry, 06th August 2007awful broadband and still they take your money! for an awful awful service its always freezing not responding and basically useless, dial up was be...
Read Full StoryPosted by P Geary, 09th December 2007Bulldog disconnected me for 39 days, due to an error with there system. They now expect me to pay for the internet service I did did not receive. O...
Read Full StoryPosted by Peter, 30th October 2007@ Peter: "Problem is, at 8MBps, it only takes half an hour a day to reach this limit. AVOID!" No, it doesn't, Peter. It's 8 megabits per second, no...
Read Full StoryPosted by Gary, 09th November 2007Transferred from Karoo to finish my contract. Absolutely appalling variations in speed and dropouts. Get no help from support, unless you are prep...
Read Full StoryPosted by Col, 04th December 2007Like most others I was cut off for not having paid a bill which in fact they had taken from a credit card. It took ages and loads of hassle to get...
Read Full StoryPosted by Denise Binks, 25th October 2007Only been with Fast for a couple of months but brilliant so far. Good speeds (6mb, as the test on their site said we would receive due to our locat...
Read Full StoryPosted by Jonny B, 01st December 2007Iv been with Firenet for the last few years and never experienced a problem. This is an A1 service provider :)
Read Full StoryPosted by Mark Peters, 11th December 2007We have never had any trouble with f2s. Have been with them a couple of years now, even had a house move in the middle of this and move was done sm...
Read Full StoryPosted by Deborah James, 05th November 2007There is now a cancellation charge of £39.66 for ADSL lines cancelled from May 1st 2007. If you change your BT PSTN phone line in any way e.g....
Read Full StoryPosted by Richard, 02nd April 2007After a dreadful 3 months following my application for broadband, they finally offered me a free one month's broadband connection as a sop for all ...
Read Full StoryPosted by Michael Ridley, 14th November 2007I have been with IDNet for about 14 months now having had 5 previous ISPs. If IDNet continue to provide the same customer focussed approach and to...
Read Full StoryPosted by Jeff Hayward, 29th January 2007Can I just clarify something, they give you the quoted speed in Mega BITS per second, NOT mega BYTES, there is a very significant difference in the...
Read Full StoryPosted by Rich, 03rd December 2007How have you found the Sky broadband compared to Madasafish? I am considering the same isp swap as you did.
Read Full StoryPosted by Adrian Peter Wallbridge, 19th November 2007Hi everyone. I took broadband with Namesco last month. I placed my order and received everything within one week and and few more days i got my pho...
Read Full StoryPosted by Sunny Leung, 03rd May 2007Bizarre service worse than a 3rd world country service. I've had 6 fault occasions within less than a year with ntl/virgin media either with TV/In...
Read Full StoryPosted by Tohpl, 26th July 2007I can only agree with the comments above. I too have made numerous phone calls to both Orange Technical Support and Customer Support and still have...
Read Full StoryPosted by Victoria Crisp, 03rd December 2007I agree with most of these comments, Pipex used to be great, but not they are utter useless, they cut me off by accident then expected me to pay to...
Read Full StoryPosted by Andrew Spink, 04th December 2007signed up to plus net option 1 on 7.12.07. they assure me that they now are owned by BT and there is a monthly contract. No set up fee but If canc...
Read Full StoryPosted by Gloria Platts, 09th December 2007I have exactly the same experiences as Malcom. They respond to nothing and still keep invoicing. I had to ask the credit card company to close my c...
Read Full StoryPosted by Markku Niskanen, 12th November 2007Oh my God... slow and erratic is the word most suited to this crap service. After moving they left me with no bb for 8 weeks and I couldn't get a ...
Read Full StoryPosted by Gary Stammers, 31st October 2007Oh how I wish I had known this before I signed with them. Smartax 882 Broadband was fine, then like just about everyone else my speed slowed down ...
Read Full StoryPosted by Sheena Matheson, 26th November 2007For some reason the setting to my scientific Atlanta WebSTAR 2000 cable modem keep going wrong and I cannot connect so I have to spend time settin...
Read Full StoryPosted by Howard Wise, 01st December 2007Absolutely terrible, their fair usage policy is the biggest load of BS I've ever seen. It's slow, even when I upgraded to 8 meg, and a network. My ...
Read Full StoryPosted by Borna, 23rd November 2007Slow, p-a-i-n-f-u-l-l-y slow. Try to get 'Service' of any kind, pointless. Try to complain in any way, pointless. Try to leave, get shafted for can...
Read Full StoryPosted by Tomtom, 08th November 2007Been with them for a year now. I pay for a 2mbps download speed and only appear to be getting 185kbps. The customer service is the worst in the wor...
Read Full StoryPosted by Poor Unhappy Sod Of A Ukonline Customer, 24th November 2007This service used to be some good when it was telewest. Now it is dire. The advertised speeds are never achieved, and they have started charging 25...
Read Full StoryPosted by Amos, 11th December 2007Since Wanadoo has been changed into Orange, service is so rubbish. My internet connection is slow, worst than dial-up. Customer service rubbish. He...
Read Full StoryPosted by Lax Shah, 26th June 2007After various problems with One tel and the nightmare of Tiscali at last I have found an ISP that offers a fantastic service. Very well trained cus...
Read Full StoryPosted by Steve Wales, 21st July 2007