Zen
Average Customer Rating:
Zen 8000 Lite
- 8Mbps* (160 times faster than a dial-up connection)
- 10GB download limit (£1.47 per GB exceeded)
- £47 fee for new activation, free to migrate
- £17.99 a month
- Call 0845 058 9000 for between 8am and 6pm, Monday to Friday
*Zen offers speeds of up to 8Mbps or up to 20Mbps depending on your telephone line and location.
- As part of its service, Zen offers:
- Free email anti-virus protection
- 11 free email addresses
- 2GB of free webspace
Zen 8000 Active
- 8Mbps* (160 times faster than a dial-up connection)
- 50GB download limit (£1 per GB exceeded)
- £47 fee for new activation, free to migrate
- £24.99 a month
- Call 0845 058 9000 for between 8am and 6pm, Monday to Friday
*Zen offers speeds of up to 8Mbps or up to 20Mbps depending on your telephone line and location.
- As part of its service, Zen offers:
- Free email anti-virus protection
- 11 free email addresses
- 2GB of free webspace
Zen 8000 Pro
- 8Mbps* (160 times faster than a dial-up connection)
- 100GB download limit (£1 per GB exceeded)
- £47 fee for new activation, free to migrate
- £34.99 a month
- Call 0845 058 9000 for between 8am and 6pm, Monday to Friday
*Zen offers speeds of up to 8Mbps or up to 20Mbps depending on your telephone line and location.
- As part of its service, Zen offers:
- Free email anti-virus protection
- 11 free email addresses
- 2GB of free webspace
Provider Information
- Zen Internet was established in 1995.
- The company was one of the first Internet Service Providers in the UK.
- Zen was the winner of “Internet Service Provider of the Year” (Internet Magazine) and “Best Internet Provider” (Comdex).
Zen used to be great, and the actual BB provision still is. Unfortunately their previously good customer service and billing team seem to have been replaced in the last year or two with some of the most unhelpful people I have ever spoken to. It’s a pity to see a once useful company spoilt like this, and I hope they’ll get their act together again sometime.
I’ve been with Zen since 2003, and they have never let me down. Not one problem at all in all that time (apart from a couple of minor line problems, but that was BT’s fault not Zen’s). I have considered moving to a different provider to save money (which would be easy enough as we’re not tied into lengthy contracts), but it always comes down to one thing: I’d rather pay more for excellent service than live to regret it.