Tiscali
Average Customer Rating:
| Tiscali is now part of Talk Talk, please visit the Talk Talk page for more information |
| Tiscali is now part of Talk Talk, please visit the Talk Talk page for more information |
ONCE AGAIN.DON’T USE TALK TALK!!!!!!!!
i faced the same problems as people above,so i can confirm that this is true.
signed up with homecall/pipex 5 years ago.
no problems. Now owned by talk talk and they are doing some work at the exchange. Been offline for 6 days. Have requested MAC code I’m off to BT, fed up of resetting router and waiting 24 hours.
I have had no email for over 48 hours. My password (always dialled up automatically) is being rejected. URGENT – I have important messages waiting in my email, which I need to have. Please either give me a new password or do something to restore my email.
I have had nothing but trouble since talk talk have taken over and it’s useless trying to talk to some one as they keep passing you over to another person am thinking of changing my broad band but who i don’t know yet but good bye talk talk you had my money and not given me the service. with tiscali i had no trouble
Paul 12th Nov, U can’t sack everyone at tiscali. The people at the bottom only do what the people in the middle tell them to do and the people in the middle on do what the managers/people at the top tell them to do. So if u are going to sack anyone them sack MD’s etc!
Either poorly trained, or incompetent. Three days of phoning resulted in the phone being answered by an actual person on the third day, only for him to cut my off before I could fully explain what I wanted. Despite having ascertained by home number and other account details the call was not returned. Talktalk unwilling to provide a telephone number for the complaints department, in fact I was told by three people that I could not have this number, eventually another person at tiscali gave me an address. They asked me why I wanted to go elsewhere, and gave the impression that my having to wait three days for a person to answer the phone was quite normal
I reported a fault 10days ago and still not fixed. No info on what is happening and no e.mail available to contact, please help, I have no phone or computer and cannot get any phone contact other than india and they pass you round and round
I tried joining Talk Talk in Sept 2010. Ater having to place the order 5 times, and each time being assured it was all going through, but everytime it apparently got ‘stuck’ in a queue. After 5 months of arguments and broken promises – INCLUDING a £30 credit for phonecalls! – I finally gave up and am now with BT. STILL WAITING for the promised cash to cover the 0845 etc calls………
If anyone asks me for a BB comppany I make a point now of warning them to STAY AWAY from TALK TALK. Shocking service and rude, incompetent, lying staff and managers!
18th November we have had no webmail and cannot dial into tiscali or talk atlk websites but can get everything else, I have just lost the last hour and a half of my life trying to get through to their technical guys. I have never experienced such an inefficient uncaring non customer focus company. I will be changing to BT tomorrow and suggest that everyone else does the same so you hit this mickey mouse company where it hurts, IN THE POCKET. They really don’t deserve to be in business!!!!
Has anyone got problems with e-mails through bulldoghome.com domain not being accepted by the server?
Not been able to get onto my e-mails now for 3 days. Done nothing to my laptop, so it can’t be anything to do with that. Tried accessing through the Pipex webmail portal which normally lets me access them, but that hasn’t updated since Thursday, so obviously that is not working either.
What number or moreso, who do we bulldoghome.com customers ring now for any problems. Tried the Pipex number and waited for more than 45 minutes listening to repetitive music and the same recorded message advising that “I was in a queue and my call would be answered shortly”!!
Then got through to Talk Talk who are supposed to have taken over Pipex. The Talk talk customer service guy tried his best to help but could find no record of my phone number, name or account details on any of his Talk talk database.
Where or who do we ex-Bulldoghome customers call? Can anyone help me, please?