Tiscali
Average Customer Rating:
| Tiscali is now part of Talk Talk, please visit the Talk Talk page for more information |
| Tiscali is now part of Talk Talk, please visit the Talk Talk page for more information |
I agree. Their service was hopeless while we had them, and they continued to charge us after we moved house and they had collected the equipment. Several phone calls later, we still haven’t received the promised refund. When we moved house even our 5 year old son begged us not to use Tiscali in the new house.
This is the worse company ever.They have poor customer service that is if they understand what you ate talking about. The broadband drops ever 2 minutes. I have requested informatin from thius company and months later I am still waiting.
I got my mac codimng and willbe moving. This company seriously needs investigating.
MY RATING IS 0
BUT THE LOWEST IS 1
I agree with Bob Smith. I had exactly the same experience; rubbish ‘help’ line and no call backs. Lots of promises but no delivery!!!
Last time I tried to get help for my most awful service it cost me about £20. for the phone bill and it still wasn’t sorted.
I have started the process of moving to BT but already I have had the phone conversation cut as soon as he could no longer persuade me to stay.
I will be trying to contact Tiscali to inform them but I expect this to be a far from easy task.Tiscali broadband use has always been a service that I rarely expect will work.Does anyone have an address to write to them?
I can totally relate to all of the comments/complaints made about this company. I have been left without landline outgoing calls and internet since December! They would not speak to me as my husband was the account holder and was working out of the country After waiting two hours on a mobile phone, my husband was finally able to get some assistance to restore the landline, they said we owed them money but did not send any correspondence to this effect and didn’t even know that talk talk had taken over tiscali. We still have no broadband. We are changing over to another company!
I have been disconnected from my broadband for 6 days now and they seem incapable of dealing with the problem. Should I ever get reconnected I will be changing. I can’t remember ever being so frustrated by a company!
I agree tiscali/talk talk are absolutely useless having reported a fault with router and gone through checks with so called help line for 2hrs they said my computer was at fault not the router,paid to have computer checked and there was nothing wrong with computer it was the routerl. After another 2hrs on phone to them they agreed to send new router within 5 working days, that was on the 28/2/11, I still haven’t received it. They now tell me the system wont allow them to order it until after the 18/3/11 AHHHHHHHH!!!!!!!!! What is wrong with these people, needless to say I am cancelling.
Talk Talk just switched my broadband off despite me being a long time Tiscali customer who always paid his bills.They did not contact me before hand so i thought there was a fault and wasted literally hours calling their premium lines to sort out their actions. The uk call centre people were arrogant,ill informed and contradictory however the Indian engineers were superb. Turns out it was an arm twister to get me to take line rental as well.. They are completely useless at customer care or providing a serviceand uninterested in anything but taking your money.Definately the worst company of any kind i have ever dealt with.AVOID!!!!!!!!!!!!!!!!!!!!!!
KEEP AWAY FROM TALK-TALK.
I WILL BE REPORTING THEM TO THE Office of Fair Trading and all similar organizations that have the powers to fine this Mis-managed Pathetic Company.
They are a company that have taken over PAST GOOD COMPANIES like TISCALI and OPAL and NILDRAM etc. without having in place the ‘take-over’ or ‘merger’ Systems and Procedures. Its like the left hand not being aware of the right hand.
TALK-TALK are capable to do everything WRONG that is possible.
From CEO OFFICE to the S.African Call Centres, THEY ARE ALL RUBBISH.
Can not explain all of their fiascos.
I will place them as ZERO on any scale for any department.
I can not get on line it queries my password and user name,
can you sort this out please before I change to another provider.