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For some reason the setting to my scientific Atlanta WebSTAR 2000 cable modem keep going wrong and I cannot connect so I have to spend time setting it manually and I'm not sure it's quite right, IP DNS and all that. Please help.
| Posted by Howard Wise on the 1st December 2007 |  |
Can anybody tell me the date that Virgin took over Blueyonder?
Do Blueyonder email accounts still work?
Did anyone have emails from their Blueyonder email accounts incorrectly sent to more than one recipient?
Many thanks
Do Blueyonder email accounts still work?
Did anyone have emails from their Blueyonder email accounts incorrectly sent to more than one recipient?
Many thanks
| Posted by Malcolm Pates on the 14th February 2007 |  |
I can't believe all you people got bad service. My internet is always on, the last time it got disconnected was wen they upgraded the 1mb service to 4mb but thats to be expected.
I wouldnt know much about the recent services when you phone them cos Ive never had to phone then for about 3 years. The last time I phoned them was wen you couldnt plug the modem from ethernet to USB without phoning then and even then the service was very helpful.
I never have to phone them any more and my download speed is 500kbps using a 4mbit connection, which sounds about right to me. Using calculation I figured that the most I should get out of 4mb connection is 480kbps.
I wouldnt know much about the recent services when you phone them cos Ive never had to phone then for about 3 years. The last time I phoned them was wen you couldnt plug the modem from ethernet to USB without phoning then and even then the service was very helpful.
I never have to phone them any more and my download speed is 500kbps using a 4mbit connection, which sounds about right to me. Using calculation I figured that the most I should get out of 4mb connection is 480kbps.
| Posted by Moo on the 8th February 2007 |  |
Been with Telewest for years and its a quality broadband service.
Unfortunately worried about the virgin takeover as a fair usage policy will be brought in, if its anything like the current virgin one that is 40gb a month which is pathetic. Hopefully they it will be much more than that as there is no contention problems at the moment with everyone using their connections as they please.
Unfortunately worried about the virgin takeover as a fair usage policy will be brought in, if its anything like the current virgin one that is 40gb a month which is pathetic. Hopefully they it will be much more than that as there is no contention problems at the moment with everyone using their connections as they please.
| Posted by S E on the 24th January 2007 | |
Worked fine up til a few days ago. constant loss of connection, and only now has been revealed that ive been paying for the 10mb service, and have never received more than 200kbs download speed, normal? hope not. After attempting to contact broadband support was put on hold 4 times and every single time was transferred to the wrong department. after finally being given a direct number to call, it turned out that it was the wrong direct number. Switching service asap.
| Posted by Scot Ferguson on the 9th January 2007 |  |
Had telewest for years now, no problems whatsoever, no DL limits, always on, p2p fine no throttling, if you can get it then, er, get it
| Posted by Paul Od on the 8th December 2006 | |
Been with them at various addresses for a few years.
+ Fast Speed
+ Good tech support
+No d/l limits or 'managed' bandwidth
- Not the cheapest
- Very occasional service outages
- Have to have a telewest line (see below)
My only reservation was when I moved to a new house. Despite it having an old telewest network socket I was told that my flat wasn't registered with them as a separate property, this lead to a wait of a few weeks wait. I was then told that they would need to send out someone to see if my property was suitable to be connected (when I already had a telewest line to my flat) taking upto ten weeks, but they couldn't tell me exactly when!
I phoned BT and got that line connected within a few days and got tiscali broadband a week or two after that. I've since found out that their unlimited package is far from it with their vague 'fair usage policy' and would definately go back to telewest if they ever gave me a straight answer about connection.
+ Fast Speed
+ Good tech support
+No d/l limits or 'managed' bandwidth
- Not the cheapest
- Very occasional service outages
- Have to have a telewest line (see below)
My only reservation was when I moved to a new house. Despite it having an old telewest network socket I was told that my flat wasn't registered with them as a separate property, this lead to a wait of a few weeks wait. I was then told that they would need to send out someone to see if my property was suitable to be connected (when I already had a telewest line to my flat) taking upto ten weeks, but they couldn't tell me exactly when!
I phoned BT and got that line connected within a few days and got tiscali broadband a week or two after that. I've since found out that their unlimited package is far from it with their vague 'fair usage policy' and would definately go back to telewest if they ever gave me a straight answer about connection.
| Posted by L P on the 10th October 2006 | |
Telewest have to be the worst provider I have used. Constant disconnections and when you call they never tell you it is a problem with Telewest they make you test all of your equipment before finally giving up and it suddenly all works a few hours later. Nowadays dont even bother ringing unless its been down for more than 24 hours.
| Posted by Richard Samuel on the 10th October 2006 | |
Major contention issues from my amp, 10mb service connecting at 512-2mb from 17:00 hrs onwards. Normal service restores itself during daytime hours.
Telewest were very unhelpful and denied they had capacity issues (until they found out i was employed by them as a network engineer). Now they admit to it lets see if it the area is split and service restored. Prior to this i had superb service and would still rate them higer than all other UK isp's. I just hope that the NTL way of running things doesnt rub off now they are one company.
Telewest were very unhelpful and denied they had capacity issues (until they found out i was employed by them as a network engineer). Now they admit to it lets see if it the area is split and service restored. Prior to this i had superb service and would still rate them higer than all other UK isp's. I just hope that the NTL way of running things doesnt rub off now they are one company.
| Posted by Kev R on the 5th October 2006 | |
Had Blueyonder for 3 years and only 2 outages. No download limits. No USB-powered ADSL modem issues. No contention issues - just all my bandwidth, all of the time. Marvellous. What more could you want?
| Posted by J M on the 12th July 2006 | |
It's OK, but I've had maybe a dozen connection ottages over 3 years - usually for a couple of hours. A disadvantage of Cable internet is that you are semi locked in in that you have a cable modem rather than an ADSL modem so they can afford to be less competititive on price for existing customers (though offer cheap deals for new customers.
| Posted by W Allsopp on the 4th July 2006 | |
It just works. Never had any connection problems and always fast and reliable. Customer service is helpful and quick.
| Posted by Gavin Massey on the 19th June 2006 | |
