• Talk Talk

    Average Customer Rating:
    talk-talk-broadband
    Broadband Essentials + Call Plan
    • Up to 24mbs
    • 40GB download limit
    • Free wireless router
    • One off connection fee £29.99
    • £6.99 + £12.04 line rental
    • As part of its service, Talk Talk offers:
      • Unlimited number of calls between Talk Talk customers for up to 3 hours at no extra cost
      • Unlimited number of calls to UK landline telephone numbers
      • 15MB of personal web space
      • 5 free email accounts
    Broadband plus + Call Plan
    • Up to 24mbs
    • Unlimited download usage
    • Free wireless router
    • On-off connection fee £29.99
    • £14.99 + £12.04 line rental
    • As part of its service, Talk Talk offers:
      • Unlimited number of calls between Talk Talk customers for up to 3 hours at no extra cost
      • Unlimited number of calls to UK landline telephone numbers
      • Unlimited number of inclusive international landline calls to 28 mainland countries worldwide
      • Calls to mobiles in the USA and Canada are also included at no extra charge
      • 15MB of personal web space
      • 5 free email accounts

    Provider Information

    • Talk Talk began to run its own landline network in 2002.
    • Now the company offers many telephone packages and broadband access.
    • It has now launched its free broadband package plus other broadband packages when you take out certain call plans.
    • They aim to provide free international call across Europe, creating the worlds largest free calls community.

    12 Responses to “Talk Talk”

    1. nicola beckford says:

      I would like to join talk talk as I have been so unsatisfied with over priced bills from virgin media which does not provide value for money!

      • Chaya F says:

        Just warning you; DON’T BOTHER SIGNING UP FOR Talk Talk.
        We have so many problems we cant access google or iplayer or you tube. This is in a nutshell.

    2. Jim says:

      Don’t go with Talk Talk, just don’t.

      My ISP was bought by TalkTalk and then the broadband become almost unusable (I use iPlayer & YouTube).

      Fair enough, I thought, maybe they are set up for email / casual surfers, I’ll just change supplier.
      I request my MAC, and they can’t find my account. I supply account numbers, line numbers, IP addresses (mine are static IP) and now I don’t get a response.
      So I send the Ofcom complaint letter, still no response.

      If I don’t get anywhere I’ll just cancel the Direct Debit, and be without broadband until things get sorted – but not good when I earn a living freelancing over the net!

      Don’t cause yourself the trouble of getting involved with TalkTalk, just don’t.

    3. Unhappy Customer says:

      All I can say is horrific service!

      Our subscription was being debited from a bank card which then expired. Instead of notifying us of this… they continued to send us monthly invoices, realised 4 months later that they hadnt had payment so cancelled the account (AGAIN without any notification), then continued to send invoices for another 3 months up until this day. Only after countless months of emails, phonecalls, rude and abrupt foreign customer services reps, have we finally been told why our broadband is not working. Avoid at all costs!

      PS: They are now asking for payment for the 3 months AFTER they cancelled the contract…. the mind boggles!

    4. jill.jones says:

      I cannot acess my emails . It says “undefined mail in your inbox” Help please

    5. johnaugustus mc caffrey says:

      i am and my wife is a customer of pipex now maybe talk talk still to be confirmed but we know nothing of any deals available from talk talk all we know is that we are being constantly hounded by one or the others finance departments for payments that we do not owe as we pay automatically through the bank it would be very satisfying if we could have a one to one reasonable conversation regarding these matters instead of a number of buttons and a previous recorded automated reply . we have been faithful customers since it was TOUCAN TISCALI PIPEX AND NOW TALK TALK we would like to stay with a company that we can rely and depend on but we are having doubts about the companies sincerity and reliability especially their FINANCE DEPARTMENT

    6. Gary says:

      I am a former Pipex customer, taken over by Tiscali (both very good connection speeds and unlimited) recently aquired by Talk Talk. my connection has dropped from just over 8 meg to 2.5 at a push. downloads are slow, pages take ages to open. I will be changing ISP’s very soon. DO NOT SIGN UP FOR TALK TALK! google for some other “happy” customers first!

    7. James says:

      Been with Toucan. Was very happy. Been shifted company to company. Now talktalk cap my download limit at 40gb without any warning from unlimited.

    8. R R JONES says:

      Keep away from this totally useless provider, they are a day late and a dollar short in every way.

    9. Barbara Ann Lyon says:

      Every time a bus goes past our house, I lose connection.
      On a windy day, connection is really bad.
      If I wish to watch certain programmes online (clean ones, obviously), I can NOT get a clear reception.
      The service is actually proving quite awful, in internet terms, and I am seriously thinking of switching.

      I don’t know if 1 or 5 is best, as the ratings don’t say, but I am COMPLETELY unimpressed. TV service is great, but I’d rather find a shop on Bedrock to provide up to date internet service, tbh.

    10. ROY MILLER says:

      Thinking of leaving BT and joining TalkTalk, any comments would be helpful.

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