Sky

Sky

Sky Broadband
For SKY TV users who live in areas not currently covered by Sky Broadband Network, a Connect package is available which offers:

A £30 one-off set-up fee applies when you purchase Sky products prior to 14 September.

Provider Information

http://broadband.sky.com

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Well SKY broadband is better than Tiscali- at least I always connect....but the speed...it is like dial up....and do not even try download a video clip.
Posted by eugene on the 8th June 2008 3 stars
Don't go with sky broadband. Sky tv is good but the broadband is terrible! The connection is on and off and the free router is rubbish. That wouldn't be a problem if u could use an independent router, but they wont let you! The main thing that has pissed me off is the terrible call centre you have to converse with when something goes wrong. They just keep you on the line to make money off the premium rate. SAD. Sky used to be good.
Posted by Joe on the 21st March 2008 1 stars
Got the 16mb package. Although in reality it's 2mb. Tested on various things. How they get away with blatant lies I don't know. Would go back to ntl/vigin but their tv's bad.
Posted by Jim Hutch on the 3rd February 2008 2 stars
Sky is awful, I've been with them three months and I've raised 20 complaints about abuse and misuse of my time, money and data. Sky sales will say anything to get you to sign up, half of it's rubbish, and its 'frequent', but unlawful, practice for a sales person to set you up with two accounts (I presume they get commission based on the number of accts set up) which means you get charged for 2 accounts and get 2 engineers and when you try and cancel one they get very upset. top and bottom of it is I've been lied to, defrauded, charged through the nose, threatened (both legally and informally) and generally messed about. This is without doubt the worst customer service I have ever experienced. oh and no matter what they say you cant use your own equipment with any of it and they retain total control of everything they give you. Don't go with sky.
Posted by Chris on the 1st February 2008 1 stars
Utter rubbish broadband connection, download limits that are unreasonable because if you loose your connection (which happens all to often) you must re-download. Poor customer service an expensive help line with poor English speaking advisors. I will be going back to virgin as soon as I can, terrible terrible Sky broadband.
Posted by Debbie Harrison on the 30th January 2008 1 stars
This has been great since switching from tiscali a few weeks back. 8mb is a good speed for surfing and online gaming. Internet, TV and Phone line is a great bargain for £9.99 a month.
Posted by Ross Curtis on the 20th December 2007 4 stars
Sky is not very reliable, a bad ISP so I am changing my provider.
Posted by Elewis on the 19th December 2007 1 stars
Oh my God... slow and erratic is the word most suited to this crap service. After moving they left me with no bb for 8 weeks and I couldn't get a new provider till I got them to clear my line. Easer said than done. Cancellation error they said. Over three hours on the phone, being put through to dozens of different people, whom none off them had a clue... The managers (when one was available) were even worse. Avoid at all costs. Yes it is cheaper then the rest, but you do get what you pay for... How can a company that has such a brill TV service, have such a bad broadband service?
Posted by Gary Stammers on the 31st October 2007 1 stars
I've been using Sky for broadband for 3 months. I only chose Sky because it came with my Sky Sports package. I pay about £40 per month for all the sports channels and broadband too.

The broadband service has been fine - it's fast and there have been no problems. However, there is a limit on how much you can download. That's not cool if you download movies or music or generally use the web a lot.
Posted by Jonny Miller on the 31st August 2007 4 stars
Sky broadband are terrible. Poor connection and poor service.
Posted by Matt Godwin on the 14th August 2007 1 stars

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