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Freedom 2 Surf |
Cascade Lite
8Mb (160 times faster than a dial-up connection)
10 GB download limit
Free WiFi router
£13.99 a month, no set up fee
Call 0870 242 3759 for technical support between 8am and 7pm, Monday to Friday.
- As part of its service, Freedom 2 Surf Broadband offers:
- 200MB of personal web space
- 20 email accounts
- Free transfer from your existing provider
- Additional GB download limit available at 99p per GB
Cascade Pro
- 8Mb (160 times faster than a dial-up connection)
- Unlimited downloads
- Free WiFi router
- £19.99 a month, no set up fee
- Call 0870 242 3759 for technical support between 8am and 7pm, Monday to Friday.
- As part of its service, Freedom 2 Surf Broadband offers:
- 200MB of personal web space
- 20 email accounts
- Free transfer from your existing provider
- Additional GB download limit available at 99p per GB
Cascade Premium
- 8Mb (160 times faster than a dial-up connection)
- Unlimited downloads
- Free WiFi router
- £29.99 a month, no set up fee
- Call 0870 242 3759 for technical support between 8am and 7pm, Monday to Friday.
- As part of its service, Freedom 2 Surf Broadband offers:
- 200MB of personal web space
- 20 email accounts
- Free transfer from your existing provider
- Add 50GB to your download limit for an extra £6 per month
Provider Information
- Freedom 2 Surf was launched in 1997 and is one of the UK's leading internet service providers.
- The company provides many internet services including broadband access, internet privacy and security.
- Freedom2surf is an associate member of the London Internet Exchange (LINX), enabling them to provide high speed connectivity in the UK.
Visit Freedom 2 Surf Insurance for a quote.
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Reasonable service but have had major problems recently with failure to forward emails to my personal address and their customer service is a joke - spent hours on the phone.
| Posted by Sjmcloughlin on the 13th February 2008 |  |
We have never had any trouble with f2s. Have been with them a couple of years now, even had a house move in the middle of this and move was done smoothly, didn't even have a problem there.
| Posted by Deborah James on the 5th November 2007 |  |
I have been with freedom2surf's lite broadband service for 2 years now and I have always found it to be a great service even though there has been some downtime (normally for about an hour or so) but all in all I would recommend it for the price.
| Posted by Owen on the 25th October 2007 | |
I have used F2S for over 2 years, which was brilliant at first. Over the last few months, I have difficulty connecting at peak times, between 6-8pm, that's now 6-10pm. After these times, the services flies. Trouble is, I don't like staying up that late! The help desk suggested the normal stuff - reboot, power downs, borrowing someone's router. As an IT professional myself, I carry out all these as routine, and other diagnosis. All pointless as the service kicks into life late at night. I will now be looking for a new contract with another company.
| Posted by Rmcnaughton on the 20th September 2007 |  |
I've been with F2S for the past 3 or 4 years, and although I have had ocassional loss of service (who doesn't?) I'm very happy.
Their Cascade Plus package is great value, especially when you factor in that you can upgrade to a 100GB limit for an extra £6, while other providers often start charging £1+/GB over 50GB.
I'd rather have guaranteed limits than a fair usage policy any day. Great value and good service!
Their Cascade Plus package is great value, especially when you factor in that you can upgrade to a 100GB limit for an extra £6, while other providers often start charging £1+/GB over 50GB.
I'd rather have guaranteed limits than a fair usage policy any day. Great value and good service!
| Posted by Ben Shepheard on the 23rd August 2007 |  |
We signed up 6 months ago and we had no problems until 6 weeks ago, since then we have been able to receive no service and no one on the switchboard/ technical advice/ sales team has helped us. After 3 weeks of expensive phone calls we finally got someone in the sales team who apologised and promised ot sen dus a new 'test' router, but after a week nothing arrived and we called only to find out 'that was the REAL' sales dept and they dont offer that service- so, 6 weeks on no internet but we're still paying for broadband. terrible.
| Posted by Erin Byrne on the 29th March 2007 | |
Have been with f2s for many years and have had no real problems. There have been the very occasional loss of service, but these have only lasted for half an hour or so. The one lengthy loss of of service turned out to be at the local exchange and was experienced by other ISP's users as well. There website is very informative, and customer services were very helpful the one time I had to call them!
| Posted by Tim Weller on the 10th March 2007 | |
I signed up with F2S about 3 years ago, and haven't a single complaint. The service has always been faultless, and the only time I needed to use the helpline, (after we cocked up all the internet settings!) they sorted us out with no problems at all. I'd reccommend it to anyone.
| Posted by Kevin Scott on the 6th January 2007 | |
