Bulldog
Average Customer Rating:
| Bulldog is now part of Talk Talk, please visit the Talk Talk page for more information |
| Bulldog is now part of Talk Talk, please visit the Talk Talk page for more information |
Line is dropped every 30 seconds between 20-00 and 06-00. So when I am at work it is great. Or is it? They advertise speeds up to 7mb but I have done a series of speed tests and I am lucky to hit 1mb. Also when I bought a new computer I could not reconnect to my e-mail address and the bulldog people never sorted it out so I only use yahoo now. There was another huge mistake they made but it is in my favour so I will keep quiet.
HANDS OFF BULLDOG BROADBAND!!!
i had nothing but hassle with bulldog. the story is a long and frustrating one: firstly, they charged me for the setting up of THREE (153 £) connections desoite I ordered just one (51 £). It took more than 4 months for them to refund me and I spent ENDLESS hours on the phone. Next, they cut off my internet connection (with 8 months of contract left) and told me it was done by BT. They said, it was not possible to reestablish that connection but I still had to pay for the remaining contract time. The cheek! Consumer direct helped me a lot to get this thing sorted and I just cancelled my dirct debit.
THESE ARE SCAMMERS! HANDS OF BULLDOG BROADBAND!!!!
Bulldog no longer exists. Stop complaining about them. It was taken over by Pipex who are owned by Tiscali. Your tussles are with Tiscali.
Bulldog were run by Cable and Wireless who made a huge loss by spending too much on advertising. Remember the gate is open. Well its now firmly shut and the lunatics (pipex) have taken over.
I am an old Bulldog customer who began receiving the My Bill emails from Pipex. Unfortunately I had no clue how to access it because I have no Pipex account number or anything. However I managed to gain access by doing the following:
1. Phone 020 33028402 (Direct line to agent).
2. Give all your details like phone number and address.
3. They will ask for the Pipex pin just say you don’t have one and they ask for the email address, give them the one you received the My Bill email notification to. Also give method of payment.
4. They will set you up with a username and default password to access your bill.
The url is: http://mybill.pipexhomecall.co.uk
Once the agent finishes typing try and login with the account number and password they gave you. Test it before you hang up.
Afterservice is non-existent. My phone has been out of order for six days, contacted bulldog everyday by my mobile phone for assistance, no success. This is the third time it has happened, they do not show any interest. Never called me back to update me, a total waste of time. Would not recommend to anyone.
I have been using Bulldog Broadband for a few years now. Was fine until they got taken over by Pipex. Now my connection keeps dropping out and over the past few months it seems to be hit and miss as to whether I can get onto any websites at all, even though Bulldog says I am registered on the network. When I ring their technical support they take a long time to actually admit that they are having server/ exchange problems. I am constantly told to try using the internet later on or the next day! That’s no use! I have wasted loads of time on phone calls to Bulldog/ Pipex and even more time sitting at my computer waiting for web pages to download. Before you ask, no my computer is not knackered, it is virus free and clean. It is just totally random as to whether Bulldog is having a good day or bad day. I am hacked off with them. I Will be changing ISP when I move house soon.
As Mentioned earlier Pipex took over Bulldog and moved most customers (ones on 8 meg) over to the tiscali network shortly after taking over the company. I have been on bulldog since 05 and never had a problem apart from pipex not applying discounts on my account after they started biling) I am on the double speed product so couldnt be moved (at the time as they only offered 8meg) so was kept on the C&W network
My Line/internet went down last Friday. I tried looking on internet for ways to contact Bulldog/Pipex. Tried the 0871 number was on music for 20+ mins and the phone got cut off. After more than 4 tries I got through only for the person to tell me they do not see my details on their system. Emailed them as per the website got an automated reply to go through the same process. This is how the world goes round without tangent. It is impossible to talk to get through to anyone.
Getting fed up I posted letter by registered post (£5.50 each), one to Birmingham and London office today.
Waiting for response.
I was a bulldog customer.
Please someone help!
I cant seem to go on the computer and access my emails anymore. Please help.