Apple’s next essential and life-changing piece of technology takes us into the world of our most favourite gadget of all. It’s called the iPhone and no prizes for guessing what it is. But then Apple will tell us time and time again that it’s more than just a mobile phone. In fact their advertising slogan tells us that “The iPhone reinvents ...

Millions of UK residents are frustrated by the high call charges for helplines, some of the worst offenders being technical support lines for help with your broadband. It is almost cheeky that, on top of the customer having complaints with a particular service, they must pay unreasonable amounts to have them heard. The situation becomes crazier when you realise that, according to recent studi...

Now that more and more companies are offering competitive "bundled" packages including broadband, TV and phone, experts believe that those who are still buying all these things separately could be losing out. Although there are some customers who only want broadband, the majority do want to have other things as well. Yet so many are sticking with separate suppliers either to avoid the hassle o...

The broadband provider Talk Talk has been marked as a complete failure in the broadband industry. It has been voted as The Times money section villain of the year for 2006 for the anger it has caused for thousands of unhappy customers. Statistics indeed show that hundreds of thousands of Talk Talk customers have been upset w...

We all get wound up with Internet Service Providers (ISPs) and the fibs they tell us in order to get us to choose their service over rivals'. If it’s not the connection reliability or the speed, then it’s the so-called help they offer customers. Their time might soon be up though, as a campaign to get the ISPs to be honest with prospective customers has recently gathered speed and now has back...