You might not have heard of them but according to a recent consumer poll at Which? magazine, Zen are the UK’s best broadband ISP. The survey prides itself on being totally voted by the consumer and therefore the big money-flashing companies can’t push for pole position. Last year saw the up-market supermarket Waitrose take the top spot but this year they have slipped one place to second and th...

When was the last time you bought a CD from a record shop? It’s a long time ago for some of us. But then the music industry has never been in a better position in terms of audience reach and you only have to look at the number of people wearing earphones on public transport to see evidence. The answer, of course, lies in illegal file sharing and downloading, peer to peer. It’s the internet equ...

After recent OFCOM research highlighted the growth of broadband access across rural Britain, a new piece of research has come out which states that rural broadband users experience much slower download speeds than their city counterparts. UK analyst thinkbroadband.com has revealed the results of a large nationwide broadband te...

Government watchdog OfCom has devised a voluntary scheme for the benefit of Broadband consumers. The scheme, which over 30 companies have signed up for, will mean that providers have to be up front about Broadband speeds and allow their customers to drop down to lower speeds if they are not happy with the package they have signed up for. The code has been devised following a rise in co...

According to a recent Guardian article, broadband prices in the UK are set to rise. The main problem at the moment concerns BT’s Openreach unit, which was set up in 2005 to allow other providers to use their lines. The system allows other companies to rent out the lines in order to take control of the lines of their own customers.