If you are wondering which mobile broadband provider to choose, then you may be swayed in favour of Orange after the provider held onto its position as the best mobile broadband operator in the latest YouGov poll.
It is a competitive market out there for mobile broadband, but Orange must be doing something right. According to the survey carried out by the independent research firm, Orange has once again proved its worth and come out top in a number of different categories to be crowned the overall champion of mobile broadband.
2,037 people were surveyed overall, in the middle of January. The respondents were questioned about 15 categories, including factors such as reliability, customer service, upload speeds and more.
Of the 15, Orange was voted the best in seven categories. These included customer service, ease of use, upload speeds and reliability amongst others.
But Orange is no stranger to success; in the last survey to be carried out by YouGov in October 2009, Orange also came first. And it is this continuity that will be the most appealing to prospective mobile broadband customers.
The director of Broadband and Home at Orange, Asif Aziz, said that the company’s ability to retain its top spot was a “great accomplishment” and was “recognition of our strong focus on network quality and brilliant customer service”. He also confirmed that they would be building on these in the future so that customers would continue to experience a high quality service.
Let’s hope that Orange’s dominance at the top of the table will inspire the other operators to get their act together and improve the mobile broadband marketplace for consumers.
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