Talk Talk, the popular Internet Service Provider, has revealed that it plans to provide its customers with the opportunity to sample superfast broadband. A new basic broadband package will offer consumers numerous add-on services, including the ability to make half-price mobile phone calls and fixed line calls at a reduced rate, an additional capacity for downloads (increased from 40GB to an impressive total of 80 GB), and a broadband speed boost option.
This basic package, simply called Talk Talk broadband, will only cost customers £6.49 per month and broadband speeds can be boosted up to a maximum speed of 24 Mbps. For wary consumers, Talk Talk has added a test option for their speed boost extra. If this test provides an unsatisfactory result and no difference in quality is observed, customers can qualify for a full refund from the company.
If customers wish to use the speed boost option permanently, they will need to pay £4 extra per month but fast broadband access will be available to consumers at any time of the day or night. A spokesman for Talk Talk was keen to reiterate the emphasis placed on value for money by the company: “great value is still the number one priority”.
However, as well as retaining a focus upon value for money products, Talk Talk is equally keen to increase the choice provided to its customers. This new broadband package, according to the spokesman for the company, offers both “choice and transparency”, which are now “high on the [company’s] agenda”.
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