It might not be the first name you think of on your list of established and well-regarded Internet Service Providers (ISPs) in the UK, but it’s a name you’ll certainly know in relation to other areas of the media. According to a recent customer survey of ISPs by the independent customer site ISPreview, who collate and review all areas of the service, the fairly new Sky Broadband service has come top of the charts for high-speed internet.
The survey looked at various topics, including connection reliability, customer service help, speed of download, value for money and a few others. Sky has seen off very stiff competition from some of the more established companies such as Talk Talk, who finished in second place, and Virgin Media, who came third. These two have beaten Sky in many polls over the years and must be quite surprised with this result.
The names missing from the top three appear to be the ones that have been around the longest and the ones you may think were the most worthy of being up at the top. Tiscali, AOL, Orange and the tumultuous BT Broadband don’t even make the top five as poor connection and poor customer service phone lines have hampered them throughout the year.
If you’ve already got Sky TV, then you’ll be eligible for free home broadband up to 2Mb. After that, the packages range from just £5 a month for 8Mb to only £10 for 16Mbs. Sky also offers some pretty impressive home security packages to provide a complete service.
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